Raising disputes

If you want to dispute a payment or invoice, you can do so quickly and securely through MyFinance. Your dispute will be logged immediately, and our Dispute team will resolve it as soon as they can.

Step 1

Log in and click on MyFinance.

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Step 2

Click the Open Invoices tab to see an overview of your invoices. You can search for specific invoices via the Search tab.

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Step 3

Select the invoice you want and click on the Dispute icon. To raise a dispute on multiple invoices, select the invoices you want and click Mass Dispute.

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Step 4

Complete the form and click Send. Your dispute will be sent to our Dispute team immediately.

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