My Safmarine Handbook

Enhanced online web chat service

Dear Customer,

At Safmarine, we know that growing a sustainable business is more than giving a high -quality and cost -competitive shipping service. We are delighted to announce our existing online chat feature will now cater to your business queries apart from technical support.

The online chat offers you to interact with a Safmariner who will happy to solve your queries on real time basis.

The chat team aims to service you on the pre and post shipment support such as bookings, documentation, and related information. Few examples for similar requests:

  • Invoice & Payment Invoice
  • Verify Copy
  • Bill of Lading - Web
  • Booking Amendments
  • Container Information - Linking/Tracking
  • Booking Confirmation Request
  • Amend Bill of Lading
  • Free time Extension/Inquiry
  • Shipping Instruction
  • Charges, Invoice & Payment Demurrage Detention & Other Surcharges
  • Cargo/Container Cut-off/Deadline Request

We invite you to please visit our website to use online chat feature.

Important note - Please be guided customer experience chat option is available only for registered users.

We look forward to engaging with you and grow our aspirations together.




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Safmarine Bangladesh

Maersk Bangladesh Limited (as agents)
Plot - 76/A (4th floor)
Road - 11 Block - M
Dhaka - 1213
+880 961288 8192
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