Customs House Brokerage

Local contact options

Book directly through Maersk.com or contact DouaneGatewayLeh@damco.com to include one of our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licenced customs brokers can be contacted on DouaneGatewayLeh@damco.com.

Core product

 
Import Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Simplified customs procedures
  • First time importers of exporters
  • Vat exemption under auroliquidation process
  • Help on HS code request to french customs ( RTC)
  • Delivery arrangement
  • T1
  • T2L (EU origin) issuing + clearance.

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & guidance on FTA’s & preferential origins
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size & requirement – please refer enquiries to Damco.

What is required to complete Customs House Brokerage?


Signed Power of Attorney (POA)

Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
  • European EORI number
 

EORI Number

The buyer must have a valid European EORI. For European Customer, he should be informed with local customs how to get back French VAT amount.

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Transamar where necessary


FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-registration-and-identification

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A:  It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Transamar, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsFR@Maersk.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact payables.france@damco.com 

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

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