Documents Required for C11

A C11 is a customs form that is used to request for an amendment to the Manifest once it is already submitted to customs authorities. The approval of such an amendment is purely at the discretion of the Customs Authorities. Amendments that are allowed include but are not limited to below:

  • Change of status e.g. from local to transit
  • Change of consignee/ shipper/ notify party
  • Change of description e.g. weight / packages/ volume
  • Inserting missing details

For a successful C11 process the below are required. Please ensure all the requirements are consolidated into one mail. 

  • Manifest corrector- A manifest corrector is an authority letter from the shipper indicating the amendment to be performed. It should be surrendered at Load Port office and must bear shipper’s letter head that’s signed and stamped. Please send in PDF format. The Manifest corrector format can be found on this link.
  • Indemnity letter; This is from the initial consignee. It must be printed on the consignee’s letter head signed and stamped. Please send in PDF format. Please click here for the link to the template.
  • It is a requirement to surrender all the 3 original bills of lading for amendments related to parties and description to the nearest Maersk/Safmarine office prior to requesting a change.
  • Confirm payer of the C11 charges; Third party import fine to be paid by either Shipper or Consignee.
  • Provide Pre-Export Verification of Conformity(PVOC) or Certificate of Conformity (COC). -This is applicable for local shipments only.
  • Provide the Commercial INVOICE from Shipper and PACKING LIST.
  • TIN & Certificate of registration – if changing consignee from local to transit. This is applicable for transit shipments.

C11 charges

C11 charges will vary and is dependent on the parties requesting (Shipper /consignee) and the destination of cargo (transit /local).

Scenario 1:

Where manifest is already submitted, the shipment is local and the consignee is the payer, the amendment fee applicable is as per below:

  • Port charges -USD 100
  • C11 charges – USD 40
  • Port alteration – USD 5
  • Vat- USD 16

Total: USD 161

Scenario 2:

Where manifest is already submitted, the shipment is transit and the consignee is the payer, the amendment fee applicable is as per below:

  • Port charges -USD 100
  • C11 charges – USD 40
  • Port alteration – USD 5

Total: USD 145

Scenario 3:

Where manifest is already submitted, the shipment is local and the shipper is the payer, the amendment fee applicable is as per below:

  • Port charges – USD 100
  • C11 charges – USD 40
  • Port alteration – USD 5
  • Customs fine – USD 10
  • Vat- USD 16

Total: USD 171

Scenario 4:

Where manifest is already submitted, the shipment is transit and the shipper is the payer, the amendment fee applicable is as per below:

  • Port charges - USD 100
  • C11 charges – USD 40
  • Port alteration – USD 5
  • Customs fine – USD 10

Total: USD 155

Note:

  • To avoid delays in the C11 process we request you to have all the requirements ready before submission.
  • If the C11 request is on consignee account, please submit all the requirements at destination office, if the same is on shipper’s account, submit at origin office.
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Safmarine Kenya

1st Floor Block C DTB Centre
Mombasa Road
Mail address: P.O Box 43986 - 00100 GPO
Nairobi
Kenya
+254709928000
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