Advisory Email Address Simplification
In our constant journey to improve our service to you, we have simplified our automated email addresses.
Why do we change?
To make our communication simpler and clearer for any action that needs to be taken, if needed. For example, planning of containers, hazardous cargo documents, documentation related, etc.
Going forward any automated message from us will be sent from either of the two automated email addresses:
• Safmarine Customer Service
All the automated emails where we require you to take action and revert to us. When you reply to this email, the correct recipient will be updated automatically
All the automated emails where we keep you updated, but we do not require any action from your side.
When is the change?
This will be effective 2nd October, 2017.
Remember that you can always get in contact with your local Customer Service team, as you have always done, using the current email addresses, phone or website.
We thank you for your business with us!